Service Centers and Shops Closed Dec. 24 to Jan. 4

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shopping_cart_graphicHey, Girl Scout on-the-move, where do you go for all of your Girl Scout gear and more? To one of our council shops, of course! We have Girl Scout stores in five locations throughout central and western North Carolina, and we carry all the essentials you need to get your Girl Scout groove on. Petals, patches, badges, sashes, vests and all the rest, you will find it at one of our shops. Or, you can shop the convenience of ONLINE 24/7!

We are open Monday to Thursday from 8:30 a.m. to 5 p.m. and select evenings and Saturdays.

The four council shop locations will stay open on Thursdays until 7 p.m. by appointment only. Volunteers and parents need to schedule these appointments by 3 p.m. on Monday by e-mailing one of the local shops to confirm the appointment with a team services representative.

We accept the following forms of payment: cash, check, American Express, Discover, MasterCard or VISA. We ask for ID with all credit card and check purchases made in the shop.

Shop Return Policy

A receipt is required for refunds or exchanges. Refunds or exchanges must be completed within 30 days of purchase. Items must be current unused/unworn and in original packaging with original tags. Clearance and discontinued items may not be exchanged or refunded. The merchandise may be exchanged or refunded in any of the GSCP2P council shop locations. Only merchandise purchased from a GSCP2P shop will be exchanged or refunded.

Purchases made by cash will be processed within 14 days after merchandise is returned. A council check will be issued for the purchase amount.

Purchases made by check will have an additional 7 days added to the processing time allowing the check to clear the bank before a refund is issued. A council check will be issued to you for the purchase amount within 21 days.

Purchases made by debit or credit card will be processed immediately and will be refunded on the same card used at the time of purchase. Girl Scouts Carolinas Peaks to Piedmont does not retain credit card information and you must present the original card used for us to be able to credit your account.

Online Shop Return Policy / Refunds

Returns are easy, and for most returns, you do not need to contact customer service. Follow these simple guidelines. Within 30 days after receiving your shipment, you may return any item except final-sale and clearance merchandise. For your protection, we recommend that you use United Parcel Service, FedEx or insured Parcel Post, and wrap the package securely.

Always include a copy of your packing list with a notation indicating:

The exact nature of the problem (such as damaged, wrong size/color).

  1. The corrective action you are requesting (refund or exchange for a different size of color of same item purchased).
  2. Your daytime telephone and/or fax number.

If you do not have your packing slip, please indicate the order number (if available) and the name and address of the person who purchased the order on a separate piece of paper. We will refund or credit the value of the item and any taxes you were charged.

Note that shipping and handling fees are not refundable, unless the return resulted from our error. Please allow approximately 14 business days after we’ve received your return for the refund to be processed. You can expect a refund in the same form of payment originally used for purchase.

Note that merchandise purchased online may not be returnable at retail shops. Please check with your local retail shop for their policy.

Learn more about a council shop near you:

Asheville Council Shop

31 College Place, Building C.   ~   Asheville, NC 28801   ~   828-252-4442, phone   ~   828-255-8306, fax   ~   e-mail

Please note: The Asheville Service Center Shop is still under construction and is taking longer than expected to complete. Some major deliveries (such as carpeting) have been delayed, and this has prevented staff from restocking the shop.

Initial plans were to re-open the shop December 1, but this deadline is unfortunately impossible to meet. We will continue to offer free shipping to all mountain area customers on phone orders. Please call our Hickory Office at 800-828-8388 or 828-328-2444 to place your order (we are not able to extend this offer to online shipping). We will keep you posted on the new opening date.

We are open the following Saturdays from 10 a.m. to 2 p.m. unless otherwise noted:

  • August 16 (open 9 a.m.-2 p.m.) – Sidewalk Sale!
  • September 13
  • October 11
  • January 24, 31 (open 9 a.m.-2 p.m.)
  • February 7, 14, 21, 28 (open 9 a.m.-2 p.m.)

During the cookie program, our council shop is also open on Fridays from 8:30 a.m.-5 p.m. on January 23 and 30, as well as February 6, 13, 20 and 27, 2015

Gastonia Council Shop

301 South New Hope Road   ~   Gastonia, NC 28054  ~   704-864-3245, phone   ~   704-864-9020, fax   ~   e-mail

Please note: Thursday, December 18 will be our last mobile shop at Myers Memorial. Having the shop on the third floor has caused great inconvenience and so until the new service center location is opened in Gastonia, we will be offering you alternate ways to shop for your Girl Scout needs.

If you are in need of Girl Scout supplies, you are welcome to call or e-mail in your order. Until we are firmly situated in our new office, Gastonia customers will receive free shipping on all phone and e-mail orders. Orders can be e-mailed to our shop staff Susanna or Julie or can be called in at 704-864-3245.

If you are in need of an order right away, Susanna and Julie will be doing evening deliveries at the old New Hope Road Service Center parking lot. You can choose anytime between 5-6 p.m. Monday-Thursday to come by and pick up your purchases, but you will have to contact Susanna or Julie by 3 p.m. that day.

After the holidays, we will be doing mobile shops throughout our service units and shopping dates and locations will be released soon. You can also shop 24/7 on our online shop.

We are open the following Saturdays from 10 a.m. to 2 p.m. unless otherwise noted:

  • August 16 (open 9 a.m.-2 p.m.) – Sidewalk Sale!
  • September 27
  • October 25
  • January 24, 31 (open 9 a.m.-2 p.m.)
  • February 7, 14, 21, 28 (open 9 a.m.-2 p.m.)

During the cookie program, our council shop is also open on Fridays from 8:30 a.m.-5 p.m. on January 23 and 30, as well as February 6, 13, 20 and 27, 2015

Hickory Council Shop

530 4th St. SW   ~   Hickory, NC 28602  ~  828-328-2444, phone   ~   828-328-6870, fax   ~   e-mail

We are open the following Saturdays from 10 a.m. to 2 p.m. unless otherwise noted:

  • August 16 (open 9 a.m.-2 p.m.) – Sidewalk Sale!
  • September 13
  • October 11
  • November 8
  • December 13
  • January 24, 31 (open 9 a.m.-2 p.m.)
  • February 7, 14, 21, 28 (open 9 a.m.-2 p.m.)

During the cookie program, our council shop is also open on Fridays from 8:30 a.m.-5 p.m. on January 23 and 30, as well as February 6, 13, 20 and 27, 2015

Triad Council Shop

1203 Frances Daily Court   ~   Colfax, NC 27235   ~   336-369-7466, phone   ~   336-369-7476, fax   ~   e-mail

We are open the following Saturdays from 10 a.m. to 2 p.m. unless otherwise noted:

  • August 16 (open 9 a.m.-2 p.m.) – Sidewalk Sale!
  • September 20
  • October 18
  • November 1, 8 (open 9 a.m.-3 p.m.)
  • December 13  (open 10 a.m.-3 p.m.)
  • January 24, 31 (open 9 a.m.-2 p.m.)
  • February 7, 14, 21, 28 (open 9 a.m.-2 p.m.)

During the cookie program, our council shop is also open on Fridays from 8:30 a.m.-6 p.m. on January 23 and 30, as well as February 6, 13, 20 and 27, 2015